City makes building permit process ‘contactless’ amid pandemic

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Richmond City Hall

By Kathy Chouteau

Richmond’s building permit process has just gone contactless.

Amid COVID-19 safety concerns, the city has “built” a new process into its existing digital eTRAKiT portal that enables building permit applications and approvals to be contactless, per a City statement.

The city’s online building application process can be found here.

“This is a good example of how we’re working to adapt during these unprecedented times, in order to more effectively carry out the city’s business,” said Richmond City Manager Laura Snideman.

“We’re making things easier for those seeking a building permit in Richmond, and safer for the entire community. Applicants won’t need to come into City Hall, which reduces their contact with other people, and that helps to reduce the potential for spread of the coronavirus.”

As part of the updated process, building permit-seekers can apply online and attach relevant supporting documentation, according to the city. The city’s building staff will review the application and assign the proper fees, which can be paid online. From there, the application will be reviewed by staff. Once approved, the city will make the project documents available for printing and the official permit inspection card will be mailed to the applicant.

Aside from being COVID-conscious, the city says the updated eTRAKiT process will streamline its administrative time spent toward processing projects, payments and inspection requests. Customers will also benefit from being able to check on the status of their plan checks, permits and inspections.

For more info, visit the City of Richmond’s website.