San Francisco Bay Ferry ridership increases by 16 percent in 2024

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– San Francisco Bay Ferry today announced it carried 2.6 million passengers in 2024, a 16% increase over 2023. SF Bay Ferry’s 2024 average daily ridership of 7,148 passengers per day represents a recovery to 90% of pre-pandemic levels, one of the highest rates for any regional transit operator. Over the last six months of 2024, SF Bay Ferry ridership reached 97% of pre-pandemic levels. “We continue to see strong growth in ferry ridership thanks to our strategic decisions to adopt competitive fares and enhanced schedules in addition to the unique benefits of water transit,” said Jim Wunderman, Chair of the SF Bay Ferry Board of Directors. “We’re encouraged by the growth and expect to continue the upswing in 2025.” The agency saw ridership gains from several areas. • Peak morning commute ridership grew 14% compared to 2023. • Weekend ridership grew 12% and sits at 115% of 2019 levels. • All transbay routes experienced at least 10% year-over-year ridership growth, with the Richmond and Harbor Bay routes experiencing 20% annual growth in 2024. SF Bay Ferry also launched three pilot services in 2024: The Redwood City Ballpark Pilot, the Sea Change Hydrogen Fuel Cell Demonstration Project, and the Oakland Alameda Water Shuttle. These pilot services carried a combined 55,000 passengers in 2024. A customer survey completed in 2024 found the top five reasons SF Bay Ferry passengers choose the service over driving or other modes are: • To have a more relaxing commute • To avoid traffic • To protect the environment • To more productively use their time • To save money San Francisco Bay Ferry is a regional public transit agency tasked with developing, operating and expanding ferry service on the San Francisco Bay and with coordinating the water transit response to regional emergencies. The agency operates ferry routes connecting the cities of Alameda, Oakland, Richmond, San Francisco, South San Francisco and Vallejo. More information is available at https://sanfranciscobayferry.com/media-center.
All photos by Kathy Chouteau.

San Francisco Bay Ferry carried 2.6 million passengers in 2024, a 16 percent increase over 2023. Last year’s average daily ridership of 7,148 passengers achieved 90 percent of pre-pandemic ridership levels.

Over the last six months of 2024, SF Bay Ferry ridership reached 97 percent of pre-pandemic levels, according to the agency.

Peak morning commute ridership grew 14 percent compared to 2023. Weekend ridership also grew by 12 percent and was 115 percent of 2019 levels. All transbay routes experienced at least 10 percent year-over-year ridership growth.

The Richmond and Harbor Bay routes experienced 20 percent annual growth in 2024. Richmond enjoyed an augmented schedule and also promotions such as Free Fridays and complementary coffee last year.

Jim Wunderman, chair of the SF Bay Ferry Board of Directors, credited the agency’s decisions to adopt competitive fares and to augment schedules for the strong ridership numbers.

“We’re encouraged by the growth and expect to continue the upswing in 2025,” Wunderman said.

SF Bay Ferry launched three pilot services in 2024: The Redwood City Ballpark Pilot, the Sea Change Hydrogen Fuel Cell Demonstration Project, and the Oakland Alameda Water Shuttle. These pilot services carried a combined 55,000 passengers in 2024.