The San Francisco Bay Ferry is now requiring passengers to show proof of fare when boarding the ferry rather than when disembarking it. The new policy aims to speed up the disembarkation process at ferry terminals, the transit agency said.
This doesn’t change anything for Clipper users, who tag on when boarding the ferry and tag off when exiting. Passengers with mobile tickets from the San Francisco Bay Ferry app should activate their tickets when queued up and show it to the deckhand at the gate as you board, officials said.
Paper ticket holders should hand their tickets to the deckhand at the gate when boarding.
Upon disembarkation, passengers will not be checked for tickets, although Clipper users will still need to tag off to ensure they are charged the correct fare. Those who only tag on get charged the highest fare route, which is currently Vallejo at $9.30.
“We strongly recommend using Clipper or the San Francisco Bay Ferry app so that you can fully enjoy the ride and not have to wait in a second line to get a ticket,” officials said.