PG&E suspends disconnecting service for nonpayment due to COVID-19

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PG&E suspends service disconnections for nonpayment due to COVID-19
Photo credit: PG&E

Pacific Gas and Electric Company (PG&E) announced Thursday it has implemented a moratorium on service disconnections for non-payment, effective immediately, due to concerns surrounding the coronavirus.

“This suspension will apply to both residential and commercial customers and will remain in effect until further notice,” according to PG&E.

PG&E will also offer its “most flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19.” 

Customers who visit local offices to pay bills and are sick or experiencing symptoms are asked to use other payment options such as online or by phone at 1-877-704-8470.

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