Operating with excellence


By Patricia Roberts

At Chevron, we instill a culture of operational excellence (OE) that places the highest priority on the safety and health of our workforce and on the protection of communities, the environment and our assets.

In 2004, we launched our Operational Excellence Management System (OEMS), a comprehensive system that helped build our OE culture and improve our health, environment and safety performance. The results speak for themselves – we’ve made significant improvements to our existing solid operations in important measures of personal and process safety, reliability and environmental performance.

On many metrics we lead the industry. We are proud of our progress in living up to our commitment to protect people and the environment. While the OEMS has given us a solid foundation, we continually search out areas for improvement.

Operational Excellence (OE) puts into action our Chevron Way value of protecting people and the environment and helps us achieve Chevron’s vision to be the global energy company most admired for its people, partnership and performance.

I lead the OE team here at the Richmond Refinery. However, everyone in the workforce is an integral part of our OE culture and performance.

Read the Richmond Today newsletter learn more about our OE programs. 

Patricia Roberts is the Process Safety and Operational Excellence Manager at the Richmond Refinery