Where to go, and who to call, after Doctors Medical Center stops accepting patients on April 21

West Contra Costa Healthcare District

As was widely reported last month, Doctors Medical Center will no longer accept patients starting Tuesday, April 21, after the West Contra Costa Healthcare District Board of Directors voted to close the San Pablo safety-net hospital due to an $18 million annual deficit.

Since that decision, the healthcare district has provided information on where patients should seek care starting April 21:

First, anyone with life-threatening or psychiatric emergencies should call 911.

Those requiring immediate care (walk-ins, same-day appointments) but are not having a medical emergency can access the Lifelong Urgent Care Center, which is located across the street from DMC at 2023 Vale Rd in San Pablo.

Patients can walk in or call for an appointment at Lifelong Urgent Care Center starting April 20. The center will open seven days a week from noon to 8 p.m., and its main phone number is (510) 231-9800.

If you’re nervous about a medical condition and want to know whether you need to visit an emergency room or urgent care clinic, you can call an advice nurse with Contra Costa Health Services. The 24-hour, seven days a week nurse line can be reached at (877) 661-6230 (Option 1).

Also, residents can access non-urgent health centers. Here’s a list of centers accessible to West County residents along with their contact numbers:

LifeLong Brookside Richmond: (510) 215-5001

LifeLong Brookside San Pablo: (510) 215-9092

LifeLong Richmond: (510) 233-2514

LifeLong, Dr. Jenkins Office: (510) 237-9537

Brighter Beginnings Family Health: (510) 213-6681

RotaCare at Brighter Beginnings: (510) 213-6678

BAART Community HealthCare: (510) 232-0874

Planned Parenthood Richmond: (510) 222-5290

Concentra Urgent Care, Richmond: (510) 222-8000

Sutter Urgent Care, Berkeley: (510) 204-5514

CCHS West County Health Center: 1-800-495-8885

CCHS North Richmond Center for Health: 1-800-495-8885


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